Tag: Customer Care
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Make a Splash About Your Phone Number to Increase Conversions!
An easily located geographic phone number boosts conversion – even if the customer never calls you. Here’s why…
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Is Outsource a Resource? YES!
Many companies are looking to achieve more with less: fewer staff, lower costs and less drama, but more flexibility and increased profit.
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How We Deal with Upset Callers
Call operators are expected to represent the business they are assigned to with professional and friendly tones. They cannot lose their cool when a caller is rude, annoying or angry.
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5 Ways to Boost Customer Care with Real Receptionist
With a Real Receptionist subscription, you get the benefits of an in-house receptionist at a fraction of the cost.
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20 Tips for Being an A-Grade Receptionist
Tips that every employee answering business calls can (and should) use.
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7 Do’s and Don’ts of Live Chat Support for Customer Care
If you have not adjusted your customer care approach to accommodate for online live chatting, then we’re here to change your mind.
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Top 10 Customer Service Tips for Small Businesses
It’s easy to be forgotten without memorable customer care that keeps customers coming back for more.
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How to Create your own FAQ Page
Let’s discuss why an FAQ page is beneficial and how you can easily create your own.
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What You Can Outsource to Real Receptionist
Tasks you can delegate to your Real Receptionist to help streamline your daily workflow.
