Author: RealRecep
-
How Outsourcing First-Line Support Helps Marketing Agencies Thrive
Outsourcing your first-line support to a professional team like Real Receptionist can make all the difference for your Marketing Agency.
-
How a Virtual Receptionist Saves You Time and Money
Let’s explore how a virtual receptionist can help you save thousands while delivering a more professional customer experience.
-
Why First Impressions Matter: The Power of Professional Call Answering
At Real Receptionist, we understand the importance of a professional call answering service in making a lasting, positive impression. Here’s why it matters and how it can transform your business.
-
A Day in the Life of a Real Receptionist
Ever wondered what happens in the office of a virtual call answering service? We chat with Desiree, an operator at Real Receptionist since they opened their doors in 2020, to discover what goes on behind the scenes.
-
Benefits of Real Receptionist’s Call Answering Service
Here are the top five reasons to outsource your businesses call answering needs.
-
Make a Splash About Your Phone Number to Increase Conversions!
An easily located geographic phone number boosts conversion – even if the customer never calls you. Here’s why…
-
Is Outsource a Resource? YES!
Many companies are looking to achieve more with less: fewer staff, lower costs and less drama, but more flexibility and increased profit.
-
How We Deal with Upset Callers
Call operators are expected to represent the business they are assigned to with professional and friendly tones. They cannot lose their cool when a caller is rude, annoying or angry.
-
What NEVER to Say to Calling Customers
While you may be tempted to put a caller in their place, it’s better to remain professional and take the high road.