Author: RealRecep
A Day in the Life of a Real Receptionist
Ever wondered what happens in the office of a virtual call answering service? We chat with Desiree, an operator at Real Receptionist since they opened their doors in 2020, to discover what goes on behind the scenes.
Benefits of Real Receptionist’s Call Answering Service
Here are the top five reasons to outsource your businesses call answering needs.
Make a Splash About Your Phone Number to Increase Conversions!
An easily located geographic phone number boosts conversion – even if the customer never calls you. Here’s why…
Is Outsource a Resource? YES!
Many companies are looking to achieve more with less: fewer staff, lower costs and less drama, but more flexibility and increased profit.
How We Deal with Upset Callers
Call operators are expected to represent the business they are assigned to with professional and friendly tones. They cannot lose their cool when a caller is rude, annoying or angry.
What NEVER to Say to Calling Customers
While you may be tempted to put a caller in their place, it’s better to remain professional and take the high road.
The Power of a Real Receptionist
Real Receptionist offers flexible call answering, transferring and message recording services, with professionally trained operators that can be instructed to assist with calls as and when you need it.
5 Ways to Boost Customer Care with Real Receptionist
With a Real Receptionist subscription, you get the benefits of an in-house receptionist at a fraction of the cost.
Vocal Tricks to Help with Call Answering
Being the initial voice of the brand, a receptionist needs to practice their most useful instrument, their voice, to ensure they enunciate words clearly and speak with a powerful yet polite tone.