Tag: Receptionist
-
A Day in the Life of a Real Receptionist
Ever wondered what happens in the office of a virtual call answering service? We chat with Desiree, an operator at Real Receptionist since they opened their doors in 2020, to discover what goes on behind the scenes.
-
Benefits of Real Receptionist’s Call Answering Service
Here are the top five reasons to outsource your businesses call answering needs.
-
How We Deal with Upset Callers
Call operators are expected to represent the business they are assigned to with professional and friendly tones. They cannot lose their cool when a caller is rude, annoying or angry.
-
What NEVER to Say to Calling Customers
While you may be tempted to put a caller in their place, it’s better to remain professional and take the high road.
-
5 Ways to Boost Customer Care with Real Receptionist
With a Real Receptionist subscription, you get the benefits of an in-house receptionist at a fraction of the cost.
-
Vocal Tricks to Help with Call Answering
Being the initial voice of the brand, a receptionist needs to practice their most useful instrument, their voice, to ensure they enunciate words clearly and speak with a powerful yet polite tone.
-
20 Tips for Being an A-Grade Receptionist
Tips that every employee answering business calls can (and should) use.
-
3 Small Business Benefits of Hiring a Virtual Receptionist
Hiring a virtual call answering assistant has numerous benefits, but these are the top three that matter most to small businesses.
