Tag: Receptionist
A Day in the Life of a Real Receptionist
Ever wondered what happens in the office of a virtual call answering service? We chat with Desiree, an operator at Real Receptionist since they opened their doors in 2020, to discover what goes on behind the scenes.
Benefits of Real Receptionist’s Call Answering Service
Here are the top five reasons to outsource your businesses call answering needs.
How We Deal with Upset Callers
Call operators are expected to represent the business they are assigned to with professional and friendly tones. They cannot lose their cool when a caller is rude, annoying or angry.
What NEVER to Say to Calling Customers
While you may be tempted to put a caller in their place, it’s better to remain professional and take the high road.
5 Ways to Boost Customer Care with Real Receptionist
With a Real Receptionist subscription, you get the benefits of an in-house receptionist at a fraction of the cost.
Vocal Tricks to Help with Call Answering
Being the initial voice of the brand, a receptionist needs to practice their most useful instrument, their voice, to ensure they enunciate words clearly and speak with a powerful yet polite tone.
20 Tips for Being an A-Grade Receptionist
Tips that every employee answering business calls can (and should) use.
3 Small Business Benefits of Hiring a Virtual Receptionist
Hiring a virtual call answering assistant has numerous benefits, but these are the top three that matter most to small businesses.
