Tag: Customer Service Tips
How We Deal with Upset Callers
Call operators are expected to represent the business they are assigned to with professional and friendly tones. They cannot lose their cool when a caller is rude, annoying or angry.
20 Tips for Being an A-Grade Receptionist
Tips that every employee answering business calls can (and should) use.
7 Do’s and Don’ts of Live Chat Support for Customer Care
If you have not adjusted your customer care approach to accommodate for online live chatting, then we’re here to change your mind.
Top 10 Customer Service Tips for Small Businesses
It’s easy to be forgotten without memorable customer care that keeps customers coming back for more.
9 Ways to Grow your Business during the Holidays
Here are 9 tips for small business owners on how to prepare and stay profitable during the holidays.
How to Create your own FAQ Page
Let’s discuss why an FAQ page is beneficial and how you can easily create your own.
