Did You Know
Your Landline Number Can Become Your WhatsApp for Business Number
You only have to advertise one landline number and your customers can WhatsApp you or call you on that number.
We can assist with setting up WhatsApp for Business, or integrating your landline calls and WhatsApp for Business into a centralised ticket management system.
IMPROVE CUSTOMER CARE
WhatsApp is a great alternative communication channel for customers to reach you on. By activating WhatsApp for Business, you encourage customers to engage with you via whichever channel they are most comfortable with.
FASTER BOOKINGS
Our Managed WhatsApp for Business solution is monitored in real time, resulting in customers being able to make a booking with you without delay.
MORE PROFESSIONAL
WhatsApp for Business can be registered using your business landline allowing you to keep your personal communications separate from your business communications, and using office hours and automated replies outside of office hours to keep customers informed around the clock.
KEEP A RECORD
WhatsApp messages can be kept and archived, to ensure customer requests are tended to with no mistakes or forgotten orders or bookings.
How It Works
How the WhatsApp for Business Service Works
1. WE SET YOU UP
We will help set up your WhatsApp for Business account and populate the relevant information on the app.
2. YOU SHARE YOUR WHATSAPP NUMBER
Once set up, you will be able to share your WhatsApp number on your website, social pages and adverts.
3. WE ANSWER ALL MESSAGES
If you choose our managed service, we will set up automated answers for outside of office hours, as well as assign a receptionist to ensure all incoming WhatsApp messages are instantly tended to.
4. WE SCHEDULE BOOKINGS
Should any appointment bookings come in via WhatsApp, we will ensure your calendar is updated in real-time.
5. WE EFFICIENTLY ESCALATE QUERIES
We will use supplied dialogue to tend to all customer queries, bookings or support requests, only escalating to relevant staff members when necessary.
6. WE MANAGE YOUR PROFILE
We’ll help keep your WhatsApp for Business profile up to date should you change addresses, contact numbers, websites, or other essential info.
Pricing
Request A Quote
Want to learn how WhatsApp for Business can benefit your business or are you ready to get a customized quote to fit your company’s needs?
Let’s chat!
