The trusted answering service you’ve been looking for.
24/7 support for every call.
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How can we help your business?
Call Answering Service
Advertising a landline number that is always answered by a professional receptionist.
Appointment Booking
See new appointments booked by us in real time with automatic calendar syncing.
Outsourced Customer Service
Let us handle customer queries and FAQs as if we’re part of your team.
We are a trusted partner to businesses of all sizes
In exactly the same way as we do for these clients and thousands of others with their own unique needs, we’ll make sure you quickly come to see us as the safest and strongest home for all of your customer conversations.
How it works
1. Landline Number
Advertising a geographic or VoIP number can improve your brand perception. We can either port in your existing landline or VoIP number from your current provider, or we can issue you with a new number.
2. Your Clients Call
Clients call you on your landline or VoIP number and your calls ring at our team of live receptionists trained in excellent telephone etiquette.
3. We Answer
A live and friendly receptionist answers the call with your custom greeting and you know you will never have another missed call.
4. Call Transfer
Once we have answered and screened the call, we’ll transfer (divert) the call to you or your colleagues at work or on your mobile, if you’re not available we will take a message and send it to you via email or WhatsApp for Business.
5. Happy Customers
When all of your calls are answered professionally, your customers feel cared for and the result is an improvement in customer service and professional image.
6. Use Your Mobile As A Landline
Real Receptionist customers make use of a mobile VoIP application to dial out at lower rates and to show their business landline or VoIP number when dialing out. Your own personal number remains private and business communications, including WhatsApp for Business, are all from the same landline number.
