Why Entrepreneurs And Executives Choose
Our Call Answering Services
CULTIVATE BRAND TRUST
Advertising a landline number that is always answered by a professional receptionist will raise your business profile and portray a professional image to your customers, it also allows you the privacy of not sharing your personal mobile number online.
Our clients don’t have to worry about what happens to their calls while they are busy attending meetings or doing their job, they are at ease knowing that if they are not available to take the call their caller will still be attended to in a professional manner.
EXCELLENT ALWAYS-ON SERVICE
Power outages and Eskom load shedding don’t affect us – our excellent power and internet back-up systems keep us live no matter what, and with a full team of receptionists our clients never have to worry that they will miss a call again.
Our answering service can be implemented easily, without capital outlay and is cost-effective even for the smallest business! When you outsource your receptionist services to us, our service never calls in sick and never takes a vacation because we always have enough live receptionists to answer your calls! No more recruitment agencies or staffing agency.
How It Works
How the Live Call Answering Service Works
1. LANDLINE NUMBER
Advertising a geographic or VoIP number can improve your brand perception. We can either port in your existing landline or VoIP number from your current provider, or we can issue you with a new number.
2. YOUR CLIENTS CALL
Clients call you on your landline or VoIP number and your calls ring at our team of live receptionists trained in excellent telephone etiquette.
3. WE ANSWER
A live and friendly receptionist answers the call with your custom greeting and you know you will never have another missed call.
4. CALL TRANSFER
Once we have answered and screened the call, we’ll transfer (divert) the call to you or your colleagues at work or on your mobile, if you’re not available we will take a message and send it to you via email or WhatsApp for Business.
5. HAPPY CUSTOMERS
When all of your calls are answered professionally, your customers feel cared for and the result is an improvement in customer service and professional image.
6. USE YOUR MOBILE AS A LANDLINE
Real Receptionist customers make use of a mobile VoIP application to dial out at lower rates and to show their business landline or VoIP number when dialing out. Your own personal number remains private and business communications, including WhatsApp for Business, are all from the same landline number.